Privacy policy

Last updated: October 18, 2026

LoveU2Life Ministries operates this website and related services, including written resources, workshops, courses, digital products, physical products, and other ministry-related offerings.

Our online store is powered by Shopify, which enables us to provide ecommerce services to you. Some educational offerings, courses, or workshops may also be delivered through third-party platforms such as Thinkific.

This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information when you visit our website, make a purchase, enroll in a course or workshop, access digital materials, communicate with us, or otherwise interact with LoveU2Life Ministries.

If there is a conflict between our Terms of Service and this Privacy Policy regarding the collection, use, processing, or disclosure of personal information, this Privacy Policy will control.

Please read this Privacy Policy carefully. By using or accessing our services, you acknowledge that you have read and understand the practices described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term personal information, we mean information that identifies you or can reasonably be linked to you.

Depending on how you interact with LoveU2Life Ministries, the services you use, and where you live, we may collect or process the following categories of information:

Contact information, including your name, email address, phone number, billing address, and shipping address.
Order and transaction information, including products or services you view, purchase, return, exchange, cancel, or place in your cart.
Payment information, including payment method and transaction information necessary to complete purchases. Payment information may be processed by Shopify, payment processors, or other authorized service providers.
Course, workshop, or digital-product information, including enrollment information, access history, course progress, workshop registration, or digital-product access where applicable.
Account information, if accounts are offered or created through Shopify, Thinkific, or another service provider.
Communications with us, including information you provide when contacting us for customer service, order support, course support, ministry inquiries, or other questions.
Marketing preferences, including whether you choose to receive promotional emails or other communications.
Device information, including information about your browser, device, network connection, IP address, and other identifiers.
Usage information, including how you interact with our website, pages, products, services, and digital content.

Sources of Personal Information

We may collect personal information:

Directly from you, such as when you make a purchase, register for a course or workshop, download a resource, contact us, or otherwise provide information.
Automatically through our website and services, including through cookies and similar technologies.
From Shopify and other service providers that help us operate our website, process payments, fulfill orders, deliver digital content, or provide educational services.
From business, marketing, or technology partners where permitted by law.

How We Use Personal Information

We may use personal information to:

Provide and Improve Our Services

We may use information to:

process purchases and payments
fulfill and ship orders
process returns, refunds, and exchanges
provide access to courses, workshops, digital resources, or written materials
respond to customer service requests
maintain records of transactions
provide product or content recommendations
improve our website, programs, products, and services

Communicate With You

We may use your information to:

send order confirmations
provide shipping and delivery updates
communicate about returns or refunds
provide course or workshop information
respond to ministry, product, or support inquiries
send important service-related notices

Marketing and Promotional Communications

Where permitted by law, and subject to your communication preferences, we may use personal information to send:

ministry updates
product launches
course or workshop announcements
new resources
promotions
newsletters
other LoveU2Life Ministries communications

You may unsubscribe from promotional emails at any time using the unsubscribe link provided in those emails.

Security and Fraud Prevention

We may use personal information to:

help prevent fraudulent transactions
protect customers and our business
secure our website and services
investigate suspicious or unlawful activity

Legal and Business Purposes

We may process personal information when reasonably necessary to:

comply with applicable laws
respond to lawful requests
enforce our policies or agreements
protect our rights or the rights of others
respond to legal claims or disputes

How We Disclose Personal Information

We may disclose personal information to third parties where reasonably necessary to operate LoveU2Life Ministries and provide our services.

These may include:

Shopify, which hosts and supports our ecommerce services
Payment processors
Printing and fulfillment providers
Shipping carriers
Thinkific or other educational platforms
Email and marketing providers
Website, analytics, and technology providers
Customer support providers
Professional advisers, where appropriate
Government or legal authorities, when required by law

We may also disclose information:

when you direct or consent to the disclosure
when necessary to complete a transaction or provide a requested service
in connection with a business sale, restructuring, merger, or similar transaction
when reasonably necessary to protect the safety, security, rights, or property of LoveU2Life Ministries, our customers, or others

The current policy already provides for disclosures to Shopify, payment processors, analytics providers, fulfillment and shipping providers, marketing partners, and other service providers.

Relationship With Shopify

Our store is hosted by Shopify.

Shopify collects and processes certain personal information relating to your access to and use of our online store in order to provide and improve Shopify services.

Information submitted through our store may be transmitted to Shopify and other authorized service providers, including providers located outside the country where you reside.

Shopify may also process information to support certain enhanced ecommerce, personalization, fraud-prevention, analytics, or advertising features.

For more information about how Shopify processes personal information, you may review Shopify’s Consumer Privacy Policy and Privacy Portal.

Third-Party Platforms and Links

Our website may link to or integrate with third-party websites or services, including platforms used for:

courses
workshops
payment processing
social media
email marketing
shipping
fulfillment
analytics

For example, certain LoveU2Life Ministries educational programs may be delivered through Thinkific.

Third-party providers may collect or process information according to their own privacy policies and terms.

We encourage you to review the privacy practices of any third-party service you use.

LoveU2Life Ministries is not responsible for the privacy, security, accuracy, or operation of third-party websites or services that we do not control.

Cookies and Similar Technologies

Our website and service providers may use cookies, pixels, and similar technologies to:

operate the website
remember preferences
process shopping carts
analyze site performance
understand customer behavior
improve products and services
support advertising or marketing where permitted

Depending on where you live, you may have rights relating to cookies, targeted advertising, or the sale or sharing of personal information.

Children's Privacy

LoveU2Life Ministries does not knowingly collect personal information from children in violation of applicable law.

If you are a parent or guardian and believe a child has provided personal information improperly, please contact us so we can review the request and take appropriate action.

Our services are not intended for children. If you are a parent or guardian and believe a child provided personal information to us, please contact us at darlene@loveu2lifeministries.com so we can review your request.

Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information.

However, no online system, electronic transmission, or storage system can be guaranteed to be completely secure.

Please do not send highly sensitive or confidential information through unsecured communication channels.

Retention of Personal Information

We retain personal information only for as long as reasonably necessary for purposes such as:

completing transactions
maintaining customer or course records
providing requested services
complying with legal or tax obligations
resolving disputes
enforcing agreements
protecting our business and customers

Retention periods may vary depending on the type of information and the reason it was collected.

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information.

These may include the right to:

request access to personal information
request correction of inaccurate information
request deletion of certain personal information
request a portable copy of your information
object to or restrict certain processing
opt out of certain targeted advertising, sale, or sharing practices where applicable
withdraw consent where processing is based on consent

These rights are not absolute and may be subject to legal exceptions.

We may need to verify your identity before completing a request.

Marketing Preferences

You may unsubscribe from promotional emails at any time by using the unsubscribe link contained in the message.

Even if you unsubscribe from promotional communications, we may still send transactional or service-related messages, including:

order confirmations
shipping notices
refund information
course access information
account or security notices

Complaints

If you have a complaint regarding how LoveU2Life Ministries handles personal information, please contact us using the information below.

Depending on your location, you may also have the right to submit a complaint to an applicable privacy or data protection authority.

International Data Transfers

Some service providers used by LoveU2Life Ministries may process or store information in countries other than the country where you live.

Where required by applicable law, appropriate mechanisms may be used to protect personal information transferred internationally.

Information may be processed in countries other than where you live. Where applicable law requires it, appropriate safeguards will be used for international transfers of personal information.